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+961 81 87 27 27
Vega center, Kaslik - Lebanon
info@sseconsultancy.com

FAQs

General Question IT Consulting Service IT Support & Maintance ERP/CRM Implimentations Managed IT Services Training & Market Research Accounting Solutions Backup Solutions Security & Compliance
You can contact our customer support team by phone, email, or through the contact form on our website.
We work with companies of all sizes and industries, from small startups to large enterprises.
We have partnerships with leading technology providers in the industry, enabling us to provide the best solutions to our clients. Our partners include Microsoft, QuickBooks, Infor, and many more.
We occasionally offer promotions and discounts on our services. Please sign up for our newsletter to stay informed about any upcoming deals.
We always welcome feedback from our customers. You can leave feedback through our website contact form or by emailing us directly.
We offer a range of IT consulting services including infrastructure design and implementation, cloud migration, IT strategy, and more.
Our IT consulting services can help you optimize your IT infrastructure, reduce costs, improve security, and increase overall efficiency and productivity.
Yes, we can assist you in implementing new technologies and provide ongoing support to ensure your systems are operating smoothly.
Yes, we offer training services to ensure your staff is fully equipped to use any new technologies we implement.
We regularly participate in industry events and training programs to stay current with the latest trends and technologies.
We support a wide range of devices including desktops, laptops, servers, and mobile devices.
Our response times depend on the priority of the issue, but we strive to respond to all requests within 1 hour.
Yes, we offer 24/7 support for our clients in case of emergencies.
We use advanced security measures, including firewalls and anti-virus software, to protect your data from unauthorized access.
Yes, we offer on-site support for issues that cannot be resolved remotely.
We offer a range of ERP/CRM implementation services including system configuration, customization, and data migration.
Our ERP/CRM implementations can help you streamline business processes, increase productivity, and improve customer satisfaction.
Yes, we can integrate your existing systems with the new ERP/CRM to ensure a smooth transition.
Yes, we provide ongoing support and maintenance to ensure your new system continues to operate at peak performance.
We use industry-leading security protocols to ensure the safety and security of your data in the new system.
We offer a range of managed IT services including helpdesk support, proactive network monitoring, data backup and recovery, and more.
Our managed IT services can help you reduce downtime, improve security, and increase productivity by ensuring your systems are operating at peak performance.
Yes, we offer on-site support as well as remote support to ensure that any issues can be resolved quickly and efficiently.
Yes, we can customize our managed IT services to fit the unique needs of your business.
We use a multi-layered approach to security including firewalls, anti-virus software, and regular data backups to ensure the safety and security of your data.
We offer a range of training services including online training, in-person training, and customized training programs.
Yes, we specialize in conducting market research for a variety of industries and can provide customized reports tailored to your needs.
The duration of a training program can vary depending on the topic and level of complexity. We offer both short and long-term programs to fit your needs.
Market research can help businesses make informed decisions by providing insights into customer preferences, market trends, and competition.
Yes, we can provide guidance and support in designing and conducting surveys to help you gather valuable insights from your customers.
SSEConsultancy has been a QuickBooks ProAdvisor since 2011.
Yes, we offer a range of bookkeeping services, including payroll processing and bank reconciliations.
Yes, we can help you develop and maintain a budget, as well as provide forecasting and analysis services.
We use industry-standard accounting software and have processes in place to ensure the accuracy of financial data.
Yes, we can prepare financial reports such as income statements, balance sheets, and cash flow statements.
We can back up any data that is critical to your business, including files, databases, and applications.
e can back up data on a schedule that meets your needs, whether that be hourly, daily, or weekly.
We store backed up data on secure, off-site servers to protect against data loss due to disasters or other incidents.
Restoration times depend on the amount of data being restored, but we aim to have your data restored as quickly as possible.
Yes, we regularly test backups to ensure that they are functioning properly and can be restored if needed.
We use a range of security measures including firewalls, encryption, and access controls to protect your data.
Yes, we can provide compliance audits to ensure that you are meeting industry-specific regulations.
We update security measures on a regular basis to stay ahead of emerging threats.
We take data privacy very seriously and have policies and procedures in place to ensure that your data is protected.
Yes, we can help you develop a disaster recovery plan to ensure that your data is protected in the event of a disaster.
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